Too soon to write obituaries for department stores, despite closures and bad sales reports, says IU Kelley School expert

John Talbott, associate director of the Center for Education and Research in Retailing in the Indiana University Kelley School of Business, has followed retail trends for a quarter century, including as a vice president or chief executive at three retailers before coming to Kelley. While many question the future of established retailers, in light of […]

A Monday morning quarterback’s view on the kick-off of the holiday shopping season

Black Friday has come and gone. While many shoppers again camped out for the deals, most gift buyers have feasted on the special sale prices throughout the month of November offered online. Many others were content to wait until Friday to hit the mall or go online today, Cyber Monday. Retailers have decided that it’s […]

It’s the end of Black Friday “as we know it (and I feel fine)”

Unlike many men, John Talbott likes to spend time in retail stores. When he was the CEO of an apparel store chain, he used to spend hundreds of hours getting his employees ready for the crush of holiday shoppers the day after Thanksgiving. Today, as a faculty member in Indiana University’s Kelley School of Business, […]

Entering the final stretch of the 2013 holiday shopping season

Going into the final weekend before Christmas, millions of Americans are panicking about last minute shopping and making certain that no one has been left off their lists. For online retailers, the deadline is even tighter because there are fewer days for gifts purchased electronically to arrive on doorsteps via FedEx, UPS or the U.S. […]